odds96 Privacy Policy
Protecting your personal information is our top priority. Find out how odds96 collects and uses your data.
1. Introduction and Scope of Policy
This privacy policy describes what information we collect about you when you use the odds96 platform, how that information is used and stored, and what your rights are.
Important: By using the odds96 website and services, you are agreeing to the terms described in this privacy policy. We treat your personal information with the utmost importance and use modern security technology, including SSL encryption, to keep it safe.
odds96 is a trusted online gaming platform in Bangladesh that gives the highest regard to user privacy. From the moment you register with us to every transaction you make, we ensure your information is used only for legitimate purposes. This policy applies to all users who access our services through the odds96 website, mobile application, or any other digital channel.
This privacy policy may be updated periodically. For any significant changes, we will publish a notice on our platform. You are advised to review this policy from time to time.
2. What Information We Collect
odds96 collects various types of information that help us improve our service quality and provide you with a safe experience.
Personal Identity Information
- Full name (Bengali or English)
- Date of birth (for age verification)
- Email address
- National ID or passport number (where required)
- Residential address
Financial and Transaction Information
- bKash, Nagad, Rocket account numbers
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date and time
- Transaction amount (in taka)
Device and Technical Information
- IP address
- Browser type and version
- Operating system
- Device identifier
- Cookies and tracking data
- Login time and location
Gaming Activity Information
- Play history and preferences
- Betting patterns and strategies
- Win and loss records
- Bonus and promotion usage details
- Session duration
3. Purpose of Using Information
Collected information is used only for specific and legitimate purposes. Below we describe in detail the ways odds96 uses your information.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, login, account verification and security assurance | Performance of contract |
| Transaction Processing | Executing and verifying deposits, withdrawals and payments | Performance of contract |
| Security and Fraud Prevention | Detecting unusual activity and protecting accounts | Legitimate interest |
| Age Verification | Confirming that the user is 21 years of age or older | Legal obligation |
| Customer Support | Resolving issues, live chat support and communication | Performance of contract |
| Responsible Gaming | Monitoring gaming behaviour and providing assistance | Legitimate interest |
| Service Improvement | Improving platform functionality and user experience | Legitimate interest |
| Marketing Communications | Information about promotions, bonuses and offers (based on consent only) | Consent |
4. Data Storage and Security
We use the latest technology and methods to keep your information secure. Your data is stored with the highest level of security at odds96.
SSL Encryption: All data transmission on odds96 is secured through 256-bit SSL (Secure Socket Layer) encryption technology. This ensures that no third party can access your information in any way.
Technical Security
We prevent unauthorised access using firewalls, encryption and secure servers. Regular security audits are conducted.
Administrative Controls
Only authorised staff have limited access to your information. All staff receive strict privacy training.
Retention Period
Your information is retained for as long as your account is active and for the period required by legal obligations.
Your payment details, such as bKash, Nagad or Rocket account numbers, are used only for processing transactions and are stored in encrypted form. Passwords are never stored in plain readable form — they are stored as hashes.
5. Data Sharing and Third Parties
We do not sell your personal information or share it with third parties without permission. However, there are certain situations where sharing information may be necessary.
Service Provider Partners
We work with selected third parties for payment processing (bKash, Nagad, Rocket), IT services and technical support. These partners are bound to comply with our strict privacy policy and receive only the information relevant to their specific service.
Legal Obligations
We may be required to provide information under a valid court order, government authority directive or legal requirement. In such cases we will provide only the information legally required.
What We Do Not Do
- We do not sell your information to advertisers
- We do not use it for third-party marketing without your consent
- We do not share your financial information beyond what is necessary
- We do not give information to any unauthorised organisation
6. Cookies and Tracking Technology
The odds96 website uses cookies and similar technologies that help improve your experience.
Cookies are small text files stored on your device. They remember your login status, save your preferences and help our platform function correctly.
Essential Cookies
Required for the core functionality of the website. Without them, logging in, making payments or playing games is not possible. These cookies cannot be disabled.
Analytics Cookies
Used to understand how the site is being used. This information is used to improve the service. These cookies can be turned off from browser settings.
Functional Cookies
Remember your preferences and settings, such as language selection and theme preference. These personalise your experience.
Security Cookies
Used to detect fraudulent activity and keep accounts secure. These cookies are essential for the security of your account.
Cookies can be managed from your browser settings. However, disabling certain cookies may cause some website features to not work correctly. Keep essential cookies enabled to fully enjoy the odds96 service.
7. Your Rights and Controls
As a user of odds96, you have a number of important rights over your own information.
Right to Access Information
You can ask us at any time what information we hold about you. We will provide that information within the specified timeframe.
Right to Correct Information
If there is an error in your information you can request a correction. Providing accurate information ensures the quality of your service.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information must be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be temporarily paused.
Right to Object
You can object to marketing communications or to the use of certain information. Your objection will be given due consideration.
Right to Data Portability
You can request to receive your information in a structured and machine-readable format.
To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat. We will process your request as promptly as possible.
8. Minor Protection and Age Verification
21+ Age Rule: odds96 strictly refrains from providing gaming services to minors. Our platform is for users aged 21 and above only. Age is verified at registration and additional proof may be requested in any case of suspicion.
We never knowingly collect personal information from anyone under the age of 21. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If you know that a minor is using our platform, please let us know.
Parents and guardians are advised to monitor their children's device usage. Use parental control software to restrict access to online gaming platforms.
9. Changes to the Policy and Updates
odds96 may update this privacy policy from time to time to improve its service standards and keep up with changes in the legal environment. For any significant changes:
- We will post a notice on the website and update the "Last Updated" date at the top of the policy
- Registered users may be notified by email in the case of important changes
- Continuing to use the service after the updated policy is published will be considered as your acceptance of the new policy
- If you do not agree with the new policy, you may contact us to close your account
We recommend that you review this privacy policy regularly. Previous versions of this policy can be provided upon request.
10. Contact Us
Feel free to contact us for any questions, concerns, or requests related to privacy.
Privacy Contact
Our dedicated team is always ready to answer any questions about the protection of your information.
24/7 Live Chat Support Available
We generally try to respond as quickly as possible on business days. For urgent matters, please use Live Chat.
Read our other policies: Terms & Conditions | Responsible Gaming | FAQ